Program Refunds and Cancellation Policy

Program Refunds And Cancellation Policy

Prior to the beginning of a class:

• You are able to cancel your enrollment at any time prior to the start of the program. You will receive a full refund as either an online credit or in the form of the original payment method (cash payments will be refunded by check.)
  
  

Within the first 2 weeks of a class:

• If you are not satisfied in the first 2 weeks of the session, you may request to unenroll and will receive a full refund.
  
  

After the first 2 weeks of a class:

• Refunds will only be issued in the case of extenuating circumstances, such as a medical reason supported by proper documentation (i.e. doctor’s note).
  
  

If the YMCA cancels a class:

• If the YMCA cancels a class, whenever possible we will offer members the opportunity to make up that class. If a make-up cannot be accommodated, a member may request a credit for that class in writing by submitting a program credit refund form.